A woman found a strange content in the chicken burger she bought from a McDonald’s drive-thru in Dungannon, a town in Northern Ireland.
Nicole Campbell just started eating the burger when she noticed something unpleasant hanging out of its center. Campbell believes it was an animal tail, but the fast food giant said it was found to be a chicken vein following an investigation.
“They offered me a food voucher for the next time I came in, I told them no way, I’m only after finding a tail in my burger.”
She left the burger with the outlet staff, who took her contact details and said they would investigate and be in touch.
“A fella from their offices in England rang me, and said they’d got the burger back and it came back that it was just a chicken vein, Campbell said. “It’s definitely not a chicken vein. I couldn’t believe it, the size of the piece that came out of it, it definitely wasn’t a vein.”
Campbell said she was even more dismayed when McDonald’s returned her sample without any correspondence or note.
“An envelope arrived and literally it was an envelope with a test tube in it, there was no letter with it, no note, no correspondence whatsoever,” she said. “There was no report with it to state what exactly it was after testing. On top of that, the sample they sent me back wasn’t the same thing as I found in my burger.”
A McDonald’s spokesperson said: “We would like to apologize to Miss Campbell if our service has fallen short of her expectations. Following a full investigation, the object was examined and found to be a chicken vein which would have caused no harm if consumed.”
The spokesperson added their customer service team has been in touch with Campbell on a number of occasions to offer their apologies and that they offered gift voucher, which she has declined.